About Viam

Founded by Eliot Horowitz, co-founder and former CTO of MongoDB, Viam is a novel robotics engineering platform that lets you configure, control, and manage robots intuitively and quickly. We’re inspiring a generation of engineers to solve complicated automation problems with our uniquely powerful suite of software tools.

We’re a ~100-person company headquartered in New York City.

Role summary

As a Staff Technical Writer, you'll own the quality and consistency of Viam's developer-facing documentation. Your work spans all four documentation types: reference docs, explanations, tutorials, and how-to guides. You'll transform rough drafts, working code, and technical walkthroughs into polished, publishable content that helps developers understand and adopt Viam. You’ll also develop docs from scratch through close collaboration with product engineering teams.

What you'll do

Write and edit documentation that helps developers integrate Viam into their projects, from first API call to production deployment
Maintain documentation standards and style guidelines that ensure consistency as content scales
Contribute to and improve our documentation toolchain, including our Hugo framework, GitHub Actions workflows, and Vale linting configuration
Review code samples for accuracy and clarity, working with engineers to resolve issues
Contribute to information architecture decisions—how content is organized, navigated, and discovered
Ensure documentation stays current as the platform evolves, identifying gaps and outdated content proactively
Build robots and write programs using Viam yourself—we believe the best documentation comes from firsthand experience with the platform

What you bring

Experience writing documentation for developers, with a portfolio that demonstrates your ability to explain technical concepts clearly
Enough technical fluency to work through tutorials independently, run code samples, and identify errors—you don't need to be an engineer, but you need to be technically curious and comfortable at the command line
Experience with docs-as-code workflows: Git, Markdown, static site generators (Hugo experience is a plus)
Familiarity with documentation automation—linting tools like Vale, CI/CD pipelines, GitHub Actions, or scripting to improve workflows
Strong opinions about what makes documentation good, backed by experience seeing what works and what doesn't
The ability to give and receive editorial feedback constructively
Experience or genuine interest in working with physical hardware—you'll be building robots as part of this job
Experience with robotics, IoT, or industrial automation is a plus but not required

In 3 months

You understand the Viam platform and feel comfortable assembling robots based on tutorials and writing small programs for robots with our SDKs
You are comfortable with our toolchain and have started contributing improvements to our workflows
You are comfortable discussing the product with our engineers for documentation purposes
You have shipped polished documentation for at least one major platform feature
You’ve completed significant revision of a section of docs.

In 6-12 months

You are continuing to revise and improve the Viam documentation
You are improving the documentation based on qualitative and quantitative data
You are building out or curating content to enable developers without hardware experience to use Viam
You have established documentation standards that scale as the team and content grow
You have made measurable improvements to our documentation infrastructure and automation

The starting salary range for this role is $165,000 - $235,000/year.

Full-time Benefits

Viam’s base salary range for this role is posted above. In addition to cash compensation, Viam offers a comprehensive Total Rewards package that includes equity grants, health benefits, and more.

100% covered medical/dental/vision insurance plans, commuter benefits
25 days paid vacation and generous holiday observances
Free lunch every day that you’re in the office
One Medical Membership
Citi Bike memberships
Monthly wellness stipend to be used for a variety of fitness-related items like gym memberships, fitness classes, fitness equipment, and more
Paid parental leave
Reproductive Health Benefits, including Fertility Benefits and Abortion Access Travel Benefits
Yearly Learning and Development Budget for your own personal learning goals

Values:

Vision Driven
Collaborate Openly
Act Decisively
Succeed Through Diversity
Hold Ourselves Accountable
Lead with Curiosity

To all recruitment agencies:

Viam does not accept unsolicited agency resumes or calls from recruitment agencies or search firms. Please do not forward resumes to our jobs alias or Viam employees. Viam is not responsible for any fees related to unsolicited resumes.

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