Junior Product Manager POS

Every sale in a Suitsupply store runs through our Point of Sale. As Junior Product Manager – POS, you will help run and improve the software our store teams use every day, from the first scan of a garment to payment, returns, alterations and shipping an item to a customer's home. You will work in a small squad inside the Commerce Platform domain, translating what store teams need into a prioritised backlog and getting it live in 100+ stores — through configuration, vendor release trains and close work with engineering. This is a hands-on role for someone early in their product career: you start close to delivery and to the shop floor, and grow into owning the POS roadmap as you build depth in the domain.

What you will do

• Own the day-to-day delivery of the POS product: identify user gaps, define requirements and translate them into clear user stories for engineers and AI agents, aligning improvements with stakeholders and vendors.
• Be the bridge between stores and technology — spend time on the shop floor, see how sales associates actually use the product, and turn the friction you find into prioritised improvements.
• Manage the POS Content Management System: configure POS settings, layouts, integrations, checkout options, and use it as your fastest lever to improve the day-to-day experience for associates — you will be trained on the system as part of your onboarding.
• Manage our POS vendors and integration partners day to day — tracking feature requests, release trains and bug fixes, and holding them to what was agreed — you will step into these relationships alongside the wider POS team.
• Stakeholder management — you will work closely with store operations and other IT teams, investigate and prioritise the different change requests.
• Grow into ownership: as your domain knowledge builds, take on more of the POS roadmap itself — business cases, KPIs and the longer-term direction of in-store technology, with guidance along the way.

Who you are

• 2–4 years of experience in a regional role or digital projects, retail, or a strong affinity with digital tools and workflows.
• Comfortable in the detail: you write crisp requirements, chase the last open question, and keep many moving parts organised without leaning on process overhead.
• Hands-on with configuration — you won't write code, but you are eager to learn the configuration tools and understand how systems connect, so you can make real change.
• Improvement-focused: you look for where store technology can remove friction, give associates time back, and drive revenue.
• AI-native mindset: you want to work smarter, not harder — you make use of AI tools like Claude or Cursor to improve efficiency, create dashboards and analyse data.
• No prior Product Management experience is required - we will support you in learning how to work with engineers, Agile processes, and product tools.
• Bachelor’s or Master’s degree in Business, Technology, or a related field, or equivalent experience.

What you will get

• Autonomy: We empower you to take ownership, make meaningful decisions, and drive impact close to our stores and customers.
• Growth: You will develop within a high-performance digital product environment, increasing your business impact and decision scope over time.
• Corporate Social Responsibility: Our commitment to sustainability and ethical business is unwavering. We work exclusively with suppliers who uphold the highest standards, in alignment with the International Labour Organization.
• Style: Immerse yourself in a world of beautifully crafted, high-quality products, and enjoy a 40% discount on Suitsupply products.
• Compensation: We offer a competitive salary of €55,000 - €71,000 annually, based on relevant skills and experience.